Use-case library

Voice workflows for every revenue motion

184 ready workflows across 22 industries. Browse by workflow type or by industry. Each ships with opening, qualification, pitch, objection, close, follow-up and voicemail templates.

By workflow type

Reusable workflows you can mix and match

Lead qualification

41 workflows across industries

Detect intent, budget, requirement and fit before a human gets involved.

Admission enquiry follow-upScholarship enquiryInternational student enquiryCertificate course enquiryParent/student qualificationNew policy lead qualificationHealth insurance enquiryLife insurance enquiryPersonal loan qualificationBusiness loan qualification

Appointment booking

27 workflows across industries

Book site visits, demos, counselling calls and clinic appointments live on the call.

Campus visit bookingCounsellor appointment bookingDemo class bookingAppointment booking with advisorCallback bookingFixed deposit enquiryRelationship manager bookingBranch appointment bookingSite visit bookingFollow-up after site visit

Payment reminders

53 workflows across industries

Soft, compliant reminders for fees, premiums, EMIs, bills and deposits.

Application completion reminderFee payment reminderInternational student enquiryPayment reminderEMI / payment plan explanationPolicy renewal reminderPremium payment reminderKYC document reminderEMI payment reminderSalary/bank statement reminder

Document collection

12 workflows across industries

Chase KYC, applications and missing documents without manual follow-up.

Scholarship enquiryDocument collectionKYC document reminderSalary/bank statement reminderKYC reminderKYC update reminderMissed document collectionNRI buyer qualificationElectricity bill collectionVisa document reminder

Webinar follow-up

6 workflows across industries

Convert webinar and event attendees while intent is still warm.

Webinar follow-upWebinar attendee follow-upRegistration confirmationAttendance reminderPost-webinar follow-up

No-show recovery

8 workflows across industries

Rebook missed appointments, demos and visits — and recover abandoned checkouts.

Abandoned checkout follow-upPayment failed follow-upMissed document collectionMissed appointment follow-upNo-show demo rebookingNo-show rebookingAbandoned cart follow-upFailed payment follow-up

Renewal reminders

7 workflows across industries

Renewals for policies, plans, subscriptions, warranties and memberships.

Policy renewal reminderVehicle insurance renewalLapsed policy revivalRenewal reminderInsurance renewalPlan renewalWarranty reminder

Old lead reactivation

9 workflows across industries

Bring back cold leads and past enquiries sitting in your CRM.

Admission enquiry follow-upRe-engage old leadsTrial-to-paid conversionLapsed policy revivalRejected lead requalificationRe-engage old property leadsChurn-risk callChurn preventionRepeat purchase reminder

Feedback / NPS

6 workflows across industries

Post-service feedback, reviews and NPS calls that customers actually answer.

Customer success check-inCheck-in reminderFeedback follow-upReview requestFeedback call

Human escalation

4 workflows across industries

Hand off to a person the moment a lead is hot, sensitive or asks for one.

Claim status follow-upComplaint follow-upComplaint statusHuman escalation

By industry

Every workflow, organised by sector

Education / University

12 use-cases

Admissions, counselling, fee reminders, parent follow-ups

Admission enquiry follow-up

Re-engage prospects who enquired but did not apply

qualifybook counsellor

Course counselling

Detailed counselling and program fit

qualifybook counsellor

Application completion reminder

Nudge to finish stalled applications

complete application

Fee payment reminder

Remind students about fee due dates

send payment link

Scholarship enquiry

Discuss eligibility and documents

qualifysend brochure

Campus visit booking

Book on-campus tours

book meeting

Webinar follow-up

Convert webinar attendees

qualifybook counsellor

Parent follow-up

Address parent objections and questions

Document collection

Chase missing application documents

Counsellor appointment booking

Book a 1:1 with admissions counsellor

book meeting

Re-engage old leads

Bring back cold leads from last cycle

International student enquiry

Visa, payment, accommodation, prerequisites

EdTech / Course Sales

10 use-cases

High-ticket courses, demo classes, webinar follow-up

High-ticket course counselling

Multi-touch consultative selling

qualifybook demo

Webinar attendee follow-up

Same-day attendee follow-up

qualify

Demo class booking

Book a free demo class

book meeting

Payment reminder

Remind on enrolment fee

send payment link

EMI / payment plan explanation

Explain EMI and no-cost EMI options

Objection handling

Address pricing/time/value concerns

Trial-to-paid conversion

Convert active trial users

Certificate course enquiry

Outcome-driven micro-courses

Parent/student qualification

Discover decision dynamics

Abandoned checkout follow-up

Recover dropped checkouts

send payment link

Insurance

11 use-cases

Renewals, premium reminders, lead qualification

Policy renewal reminder

Remind ahead of renewal date

send payment link

Premium payment reminder

Soft, compliant premium reminder

send payment link

New policy lead qualification

Discover need + book advisor

Health insurance enquiry

Family health cover

Life insurance enquiry

Term/ULIP

Vehicle insurance renewal

Two/four wheeler policies

Document collection

KYC + medicals

Claim status follow-up

Status, escalation routes

Cross-sell / upsell

Top-ups, riders, add-ons

Appointment booking with advisor

Book licensed advisor slot

book meeting

Lapsed policy revival

Bring back lapsed customers

Fintech / Lending

11 use-cases

Loan qualification, KYC, EMI reminders

Personal loan qualification

Lead qualification + paperwork

Business loan qualification

GST, turnover, vintage screen

Loan eligibility check

Soft pre-qual

KYC document reminder

Polite KYC chase

EMI payment reminder

Compliant payment reminder

send payment link

Application completion

Complete a stalled application

Salary/bank statement reminder

Final-stage docs

Loan offer explanation

Walk through the sanction

Callback booking

Book RM/advisor

book meeting

Rejected lead requalification

Alternative products

BNPL repayment reminder

Soft BNPL nudge

Credit Card

12 use-cases

Payment reminders, application follow-up, upgrades

Credit card lead qualification

Understand spend, eligibility

Application completion

Push stalled applications

KYC reminder

V-KYC / docs reminder

Card activation reminder

Activate dispatched cards

Bill payment reminder

Compliant due-date reminder

send payment link

Minimum due reminder

Last-day soft reminder

Upgrade offer explanation

Pre-approved upgrade

Balance transfer enquiry

BT options

Limit increase qualification

Spend-based limit hike

Rewards / benefits explanation

Point redemption

Payment failed follow-up

Retry guidance

Delinquency soft reminder

STRICT-compliance gentle reminder

Banking

10 use-cases

Account opening, KYC, FD enquiries, cross-sell

Account opening follow-up

Onboard a stalled application

KYC update reminder

Periodic KYC refresh

Fixed deposit enquiry

Rates, tenure, booking

Loan cross-sell

PL/HL/AL

Credit card cross-sell

Pre-approved cards

Missed document collection

Final docs reminder

Relationship manager booking

Premium customers

book meeting

Branch appointment booking

Branch visit scheduling

book meeting

Payment reminder

Generic payment nudge

Service enquiry follow-up

Resolution chase

Real Estate

17 use-cases

Lead qualification, site visits, project pitches

Property lead qualification

Budget, BHK, location, intent

qualifybook site visit

Site visit booking

Confirm slot + send pin

book meeting

Budget qualification

Drill into budget, finance

Location preference discovery

Connectivity, schools, work

Sell property features

Amenities, layout, USP

Reasons to buy

Investment / self-use angle

Developer track record

Past projects, possession

Project amenities pitch

Clubhouse, pool, fitness

Payment plan explanation

CLP/Possession-linked

send payment link

RERA / project status FAQ

Compliance & approvals

Appreciation potential

Comparable trends

Rental yield estimate

Rental projection

NRI buyer qualification

NRI documentation, repatriation

Follow-up after brochure

Post-download nudge

Follow-up after site visit

Post-visit closure

Re-engage old property leads

Old leads revival

Channel partner lead follow-up

CP-sourced leads

Solar & EPC

8 use-cases

Rooftop solar qualification, site surveys, proposal follow-up

Rooftop solar lead qualification

Residential/commercial, bill, load, rooftop, area, CAPEX vs PPA

qualifybook site survey

Site survey booking

Book a rooftop site survey

book meeting

Electricity bill collection

Request latest bill for sizing

collect document

Proposal follow-up

Follow up on a sent solar proposal

Subsidy / net-metering FAQ

Explain subsidy and net-metering eligibility

CAPEX vs PPA explanation

Compare upfront purchase vs power-purchase agreement

Commercial / C&I qualification

Sanctioned load, roof area, consumption for C&I projects

qualifybook site survey

Post-survey follow-up

Move from survey to proposal and closure

Healthcare / Clinics

11 use-cases

Appointment reminders, lab tests, package sales

Appointment reminder

Day-before reminder

Appointment booking

Book a slot

book meeting

Missed appointment follow-up

Rebook

Health package enquiry

Annual checkups

Lab test reminder

Fasting, prep, slot

Report availability

Notify + share securely

Follow-up consultation

Post-visit booking

book meeting

Clinic lead qualification

Dental/skin/eye/IVF

Insurance/cashless enquiry

Eligibility

Wellness program sales

Memberships

Vaccination reminder

Schedule next dose

B2B SaaS

11 use-cases

Demo booking, trial activation, renewals

Demo booking

Book product demo

book meeting

Inbound lead qualification

BANT/MEDDIC fit

Trial activation follow-up

Drive PQL conversions

Renewal reminder

Auto-renew + objections

Expansion / upsell

Seat or plan upgrades

Webinar follow-up

High-intent attendee follow-up

Pricing enquiry qualification

Price + fit

No-show demo rebooking

Recover no-shows

Customer success check-in

Health check

Churn-risk call

Save at-risk accounts

Integration discovery

Stack & APIs

Automotive

9 use-cases

Test drives, service reminders, finance enquiries

Test drive booking

Book at preferred dealer

book meeting

Vehicle enquiry qualification

Variant fitment

Finance/EMI enquiry

EMI options

Service appointment reminder

Periodic service

Insurance renewal

Annual insurance

EV education

Range, cost, charging

Trade-in enquiry

Old vehicle valuation

Offer follow-up

Time-bound offers

Dealer appointment booking

Showroom slot

book meeting

Hospitality / Hotels

8 use-cases

Bookings, events, multilingual guest support

Booking confirmation

Pre-arrival call

Enquiry handling

Multilingual concierge

Event/wedding enquiry

Banquet sales

Payment reminder

Deposits

send payment link

Upgrade offer

Suite/room upgrades

Check-in reminder

Pre-arrival reminder

Feedback follow-up

NPS calls

Multilingual guest support

In-stay support

Travel / Tourism

7 use-cases

Tour packages, visa documents, itineraries

Tour package enquiry

Package fit

Visa document reminder

Doc list reminder

Payment reminder

Deposits/balance

send payment link

Itinerary explanation

Day-wise plan

Booking confirmation

Confirm + send vouchers

Travel insurance upsell

Add-on insurance

Multilingual tourist support

In-trip support

Telecom

7 use-cases

Renewals, upgrades, churn prevention

Plan renewal

Pre-expiry renewal

Bill payment reminder

Postpaid reminder

send payment link

Upgrade offer

Plan upgrade

New connection enquiry

Cross-sell broadband etc.

SIM activation reminder

Activate dispatched SIM

Churn prevention

Save porting customers

Complaint follow-up

Resolution status

Utilities

6 use-cases

Bill reminders, service appointments, complaints

Bill payment reminder

Compliant reminder

send payment link

Service appointment

Visit booking

book meeting

Complaint status

Update on tickets

Meter reading reminder

Self-meter reading

Outage information

Inform proactively

Plan upgrade

Higher slabs

Home Services

6 use-cases

Estimates, service reminders, reviews

Estimate booking

Book on-site quote

book meeting

Service reminder

AMC reminders

Lead qualification

Service fit

No-show rebooking

Reschedule

Payment follow-up

Post-job payment

send payment link

Review request

Post-service NPS

Recruitment / Staffing

6 use-cases

Candidate screening, interviews, joining

Candidate screening

Phone screen

Interview scheduling

Coordinate slots

book meeting

Document reminder

Pre-joining docs

Offer follow-up

Acceptance + objections

Joining reminder

Day-of joining

Employer lead qualify

Inbound employer

Events / Webinars

6 use-cases

Reminders, ticket sales, post-event follow-ups

Registration confirmation

Confirm + add to calendar

Attendance reminder

Day-before reminder

Post-webinar follow-up

Convert attendees

Ticket payment reminder

Stalled checkouts

send payment link

VIP upgrade pitch

Upgrade ticket tier

Feedback call

Post-event NPS

Retail / Ecommerce

7 use-cases

Cart recovery, COD confirmation, reviews

Abandoned cart follow-up

Recover dropped carts

send payment link

COD order confirmation

Confirm before dispatch

Delivery issue follow-up

Failed deliveries

Review request

Post-delivery NPS

Warranty reminder

Renewal

Repeat purchase reminder

Replenishment

High-value product enquiry

Concierge sales

Debt Collection

6 use-casesStrict compliance

Strict-compliance soft reminders only

Soft payment reminder

Polite, compliant

send payment link

Due date reminder

On-due reminder

Failed payment follow-up

Help retry payment

Promise-to-pay capture

Capture date + amount

Payment link reminder

Re-send link

Human escalation

Disputes/hardship

Government / Public

2 use-casesInformational only

Informational only, no sales

Info notification

Outage / drive informational

Appointment booking

Service slot

Custom

1 use-cases

Describe your use case; AI generates flow & guardrails

Custom use-case

User-described — AI generates flow + guardrails

qualify

Pick a workflow and start with 100 leads

Choose any workflow above, point it at 100 leads, and measure how many get contacted, qualified, booked, reactivated or escalated.