Insurance

AI voice agents for insurance renewals and advisor follow-ups

Automate renewal reminders, premium due calls, document collection and advisor appointment booking — with full compliance guardrails.

Live AI voice call

00:31

David Miller

Policy renewal reminder · English

Speaking
Agent

Hi David, this is Daniel from SecureLife. Your motor policy renews on the 18th — would you like me to send the payment link or schedule an advisor callback?

Prospect

Send the payment link please.

Renewal confirmed Payment link sent Outcome logged Renewal logged

What happens on every call

From dial to follow-up — automatically

Renewal call

Within calling window, region-aware.

Confirm intent

Renew, defer, switch product, or opt out.

Advisor or pay

Book advisor callback or send pay link.

Log outcome

Renewal stage, reason & transcript saved; team notified.

Reminder cycle

SMS + email if payment not completed.

Use cases

Workflows out of the box

Policy renewal reminder
Premium payment reminder
Lapsed policy revival
Document collection follow-up
Advisor callback booking
Health / life / vehicle insurance enquiry
Cross-sell follow-up
KYC / form completion reminder
Claim status update

Example call

An example conversation, end to end

Illustrative example — names, numbers and records below are for demonstration and do not represent a specific customer.

Full call transcript

English
00:00
agent

Hi David, this is Daniel calling from SecureLife Insurance. This is a quick reminder that your motor policy renews on the 18th. Is now a good time?

00:09
caller

Yes, go ahead.

intent: renewal_engaged

00:11
agent

Thanks. The renewal premium is ₹8,420 — same coverage as last year. Would you like to renew now, or would you prefer to speak with an advisor first?

00:21
caller

Just renew. Send me the link.

intent: pay_intent

00:24
agent

Perfect. I’ll send a secure payment link to your registered email and SMS now. The link expires in 48 hours. I won’t ask for any card or OTP details on this call.

Tool: payment.create_link → link · ₹8,420 · 48h ttl
00:34
caller

Got it on SMS.

00:37
agent

Great. Once you complete the payment you’ll get the new policy schedule by email within an hour. Anything else I can help with?

Tool: notification.send → sms+email sent
00:44
caller

No that’s all, thanks.

00:46
agent

Thanks David, have a great day.

Tool: crm.update → stage=renewal_in_progress

Booking confirmed

Sent

now

Renewal payment · ₹8,420

with Payment link

Sent now · 48h link

Synced

SMS · Email

Compliance & guardrails

Built for regulated conversations

No OTP, CVV, full card or banking password collection over voice — ever
Region-specific compliance modes (India DLT, US TCPA, EU GDPR, Singapore PDPA)
Suppression list + DND / opt-out detection on every call
No threats, false urgency or unsupported claims
Calling-window enforcement per region
Audit log on every action and tool call
Compliance details →

Integrations

Plugs into the tools you already use

Calendly
Outlook Calendar
Twilio
Exotel
Stripe
Razorpay
WhatsApp
SMS
Email (Resend)

CRM connectors (HubSpot, Salesforce, Zoho, Pipedrive) are coming soon — today you can export leads/calls or notify your team via webhook, email and Slack.

See it run on your workflow

Spin up a live demo with your script, language and follow-up rules.