Hospitality

AI voice agents for hotels, banquets and guest follow-up

Follow up on banquet and wedding enquiries, confirm bookings, collect deposits, pitch upgrades and run feedback calls — automatically, in your guest’s language.

Live AI voice call

00:29

Neha Kapoor

Wedding banquet enquiry · English

Speaking
Agent

Hi Neha, this is Maya from The Grand Palms. You enquired about our banquet hall for a December wedding — shall I check availability for your dates?

Prospect

Yes, around 350 guests, second week of December.

Qualified · date + pax Site tour booked Brochure + menu sent Outcome logged

What happens on every call

From dial to follow-up — automatically

Enquiry follow-up

Calls banquet, event and stay enquiries fast.

Qualify event

Date, guest count, budget, F&B and room needs.

Book site tour

Schedules a venue visit or sales call live.

Log outcome

Requirement & notes saved; events team notified.

Send follow-up

Brochure, menu and deposit link on WhatsApp/email.

Use cases

Workflows out of the box

Banquet / wedding enquiry follow-up
Booking confirmation
Deposit / payment reminder
Upgrade offer
Guest feedback / NPS call
Multilingual guest support
Pre-arrival confirmation
Event site-tour booking
No-show / cancellation recovery

Example call

An example conversation, end to end

Illustrative example — names, numbers and records below are for demonstration and do not represent a specific customer.

Full call transcript

English
00:00
agent

Hi Neha, this is Maya from The Grand Palms. You enquired about our banquet hall for a December wedding. Is now a good time?

00:08
caller

Yes. We’re expecting around 350 guests in the second week of December.

intent: event_enquiry

00:15
agent

Lovely. Our Palm Grand hall seats up to 400 with a poolside option. For 350 guests in December, the 12th and 14th are open. Do you have a preferred date and a rough per-plate budget?

intent: qualify_event

00:28
caller

The 14th, and budget around 2,500 per plate.

intent: high_intent

00:33
agent

Perfect — that fits our premium package. The best next step is a venue tour with our events manager. I have Saturday 4 PM or Sunday 12 PM. Which suits you?

Tool: calendar.list_slots → 2 slots
00:44
caller

Saturday 4 works.

00:47
agent

Booked for Saturday 4 PM with Rohit, our events manager. I’ll send the banquet brochure, menu and the hold-deposit details on WhatsApp now.

Tool: calendar.book_slot → venue_tour · Sat 4:00 PM
00:57
agent

Thank you Neha — congratulations in advance! See you Saturday.

Tool: crm.upsert_lead → stage=qualified · 350pax · 14-Dec

Booking confirmed

Sat

4:00

Venue tour

with Rohit Sharma (events manager)

Sat 4:00 · 45 min

Synced

Internal slots · Google Calendar

Integrations

Plugs into the tools you already use

Webhook
Calendly
Google Calendar
Twilio
Exotel
WhatsApp
SMS
Email (Resend)
Razorpay
Stripe

CRM connectors (HubSpot, Salesforce, Zoho, Pipedrive) are coming soon — today you can export leads/calls or notify your team via webhook, email and Slack.

Start with 100 leads

Give VaniVx 100 leads from your CRM, website forms, missed calls, webinar list or old enquiry database — and see how many get contacted, qualified, booked, reactivated or escalated.