Sector

Utilities

Bill reminders, service appointments, complaints

6 use-cases1 languages

Use-cases

6 ready-to-use templates

Each has a structured script (opening, qualification, pitch, objections, FAQ, close, follow-up, handoff, opt-out) and CRM/calendar/payment hooks where relevant.

Goals

send payment link

Follow-up channels

callsmswhatsappemail

Try this use-case in the demo

Supported languages

English

All 20 languages are available — these are suggested defaults for this sector.

Sample script preview

Bill payment reminder

Opening

Hi {{lead.name|there}}, this is {{agent.name}} from {{business.name}}. I'm calling about your bill. Is now a good time to talk briefly?

Consent

This call may be recorded for quality and compliance. I'm an AI assistant from {{business.name}}, and you can ask to speak to a human or opt out at any time.

Qualification

“Just to make sure I help you correctly — could you confirm your name?”

Pitch

Why your bill

Thanks for your time, {{lead.name|}}. I'll {{next_action}} and {{business.name}} will follow up. Have a great day.

Full scripts (objections, FAQ, follow-ups, voicemail, opt-out) are available inside the agent builder once you sign in.

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