Reduce missed appointments, confirm bookings, follow up with patients and handle package enquiries — with medical-safe guardrails and human handoff.
Live AI voice call
Sarah Johnson
Appointment reminder · English
“Hi Sarah, this is a friendly reminder from Wellness Clinic — you have an appointment with Dr. Patel tomorrow at 11 AM. Would you like to confirm, reschedule, or speak to our team?”
“I’ll confirm — see you tomorrow.”
What happens on every call
Reminder call
24 hours before appointment, in patient’s language.
Confirm or change
Confirm, reschedule, cancel, or request callback.
Update calendar
Reschedule into next available slot live on call.
Log outcome
Confirmation & notes saved; team notified.
Send confirmation
WhatsApp / SMS confirmation + travel directions.
Use cases
Example call
Illustrative example — names, numbers and records below are for demonstration and do not represent a specific customer.
Full call transcript
Hi Sarah, this is a reminder from Wellness Clinic. You have an appointment with Dr. Patel tomorrow at 11 AM. Would you like to confirm, reschedule, or speak to our team?
Actually I have a meeting at 11 — can I move it to later?
intent: reschedule
Of course. I have 2:00 PM or 4:30 PM tomorrow. Which works better?
4:30.
Done — moved to 4:30 PM tomorrow with Dr. Patel. I’ll send a confirmation on WhatsApp now.
Quick question — should I take my morning medication before the appointment?
intent: medical_question
That’s a clinical question I can’t answer myself. Let me get a nurse to call you back in the next 30 minutes — is that okay?
Yes please.
Great. Confirmation is on its way. See you tomorrow at 4:30 PM, Sarah.
Booking confirmed
Wed
4:30
Consultation (rescheduled)
with Dr. Patel
Wed 4:30 · 20 min
Internal slots · Google Calendar
Compliance & guardrails
Integrations
CRM connectors (HubSpot, Salesforce, Zoho, Pipedrive) are coming soon — today you can export leads/calls or notify your team via webhook, email and Slack.